Shipping & Delivery Policy  

At Mysticolor, operated by Radiantroost It Services Private Limited, we believe shopping for fashion should be as effortless as wearing it. This Shipping & Delivery Policy explains how we handle orders, processing, and delivery so you know exactly what to expect.  

When we say “we,” “our,” or “us,” we’re referring to Radiantroost It Services Private Limited. When we say “you” or “your,” we’re talking about you—our valued customer who trusts us to bring style straight to your doorstep. By placing an order with us, you agree to the terms mentioned here.    

Where We Deliver 

We currently deliver to every pin code across India, making sure your favorite styles reach you wherever you are. For now, we don’t ship internationally.    

Order Processing  

Once you place your order, our team begins preparing it within 1–2 business days (excluding weekends & public holidays).  

After processing, you’ll receive an email confirmation with your order details.    

Delivery Timeline  

Standard delivery usually takes 3–8 business days depending on your location.  

We aim to make sure your latest fashion picks reach you quickly and in perfect condition.    

Missed or Failed Deliveries  

If your delivery fails because of an incorrect address, unavailability of the recipient, or refusal to accept, your package will return to our warehouse. You can request a re-delivery once the issue is resolved.    

Damaged or Lost Orders  

If your order arrives damaged, please contact our support team within 48 hours and share clear photos of the issue.  

If your package is lost in transit, we’ll verify with our courier partners and arrange either a replacement or a refund.    

Need Help?  

If you have questions about your delivery or shipping, we’re here to help. Contact us at: radiantroostitservicespvtltd@gmail.com.  

Thank you for choosing Mysticolor for your accessories needs. We’re committed to delivering not just clothes, but also a smooth, reliable shopping experience every time.